Digital Insurance Forum Africa 2024 Event Overview: The Digital Insurance Forum Africa 2024 aims to be a landmark event, emphasizing the future of digital transformation in the insurance sector, with a keen focus on the African market. This forum is crafted to spur innovation, exchange crucial insights, and delve into the technological advancements shaping the insurance industry. Highlighting digital innovation, marketing strategies, and customer experience improvements for insurance carriers, Insuretech, and brokers, the event promises senior-level professionals to access cutting-edge information and targeted networking opportunities. It maintains a perfect balance between vendors and insurance executives, creating unparalleled opportunities within the industry.
Key Themes:
Connect with and learn from other leaders from the Insurance industry in Africa. This dingle day forum offers exciting presentations, interactive sessions, engaging networking activities, and exceptional content focused on latest cutting edge technology transforming Insurance industry in Africa and beyond. Join us to stay ahead in the rapidly evolving Insurance landscape.
Get inspired by the headlining speakers at DIF2024. These outstanding individuals will motivate, engage, enlighten, and inspire you towards greater excellence in digital transformation strategies across all verticals of insurance space.
Listen to impactful and visionary keynote addresses from this group of C-suit speakers from African Insurance sector. These captivating presentations will educate, challenge, and leave a lasting impression, empowering you in no time at DIF2024
Explore ground-breaking ideas presented by the Digital Innovators and inspiring leaders of the evolving Insurance Industry. These thought-provoking presentations are designed to empower you in transforming your business and organization.
#DIF2024 Speakers
Chief Information Officer, Sanlam Corporate
Chief Information Officer, BrightRock
Chief Information Officer, Jubilee Insurance
Head of Data and Analytics, Lombard Insurance Company Ltd
Product Development Manager for Underwritten Life Insurance Products, FNB Life
CIO, CIB
Chief Information Officer,PPS
CIO & Head of Information Services and Technology, NSIA Insurance
Insurance Series Speakers
Regional Chief Officer :Commercial, Operations & Strategy, Prudential Insurance - Africa
Managing Director/CEO, Guinea Insurance Plc
CEO, Hollard Group Risk
Executive Head: Customer Experience, Responsible Business and Transformation, Old Mutual Insure
CEO of Hillcroft Holdings and Mtek
Chief Data Officer (CDO), Jubilee Insurance Kenya
Executive: Omnichannel Client Engagement & Sales Liberty Group South Africa
General Manager ICT and Business Transformation,
Consultant: Sub Sahara Africa, Worldcare
Executive Head for Distribution Services, Discovery Insure
Head : Lombard Broker Partners, Lombard Insurance
Partner: Microsoft Alliance Lead, PwC
CEO, FNB Employee Benefits
Director, Norton Rose Fulbright South Africa Inc
Global Head UW R&D Core & Innovation, Swiss-Re
Group CEO, First Mutual Holdings Limited
Managing Director, Arbinger Institute South Africa
CORONATION INSURANCE PLC, CHIEF INFORMATION OFFICER (CIO)
Group CEO / Managing Director & Regional SPA General Insurance Director, East Africa, Sanlam Kenya Plc & Sanlam Pan Africa
Director of ICT and Innovation, Prime Life Insurance
Chief Executive Officer, ACRE Africa
Director of Strategy and Innovation, MATU Assurance
Managing Director, Old Mutual Insurance Zimbabwe
Co-founder and CEO, Curacel
Chief Executive Officer, Icea Lion Tanzania
Chief Executive Officer, Uganda Insurer's Association
Snr Behavioural Economist, Old Mutual
Head: Santam Experience, Santam Insurance
Managing Director, Rwanda, MUA Mauritius & East Africa
Regional Specialist: Insurance and Risk Finance (Africa), UNDP
CEO, Bidvest Life
Chief Underwriting Officer, African Risk Capacity “ARC” Ltd
Non-Executive Director, Leadership Coach, Author & Speaker
Head of Strategy & Insights, Hollard Life Solutions
Chief Analytics Officer, GENRIC Insurance
Founder, Eden Care, Kenya
Head of Insurance, Absa Regional Operations
CEO, Zimnat
Group Digital Executive Officer, Sanlam
Sales Leader: Risk Management & Specialty, Marsh
Chief Claims, Namib Re
Chief Claims, Namib Re
Chief Executive Officer, Botswana Insurance Company
Managing Director : Digital Ideas Consulting
Event Host
Team Manager: PR, Brand and Marketing, SHA Risk Specialists
COO, LeadSquared
Engagement Director, Busara
Head of CX, Momentum Investments
CEO of TransUnion Rwanda & Head of Growth Africa Regions
Actuarial Manager, Old Mutual Africa
CIO, CIB
COO, Momentum Metropolitan Africa
CIO, NSIA Insurance
Co-founder and CEO, OWLS™ Software.
Group CEO, Old Mutual Ghana
CEO SA , Swiss RE Corporate Solutions
Chief Risk Officer, Old Mutual Insure
CEO, INSURANCE INSTITUTE OF SA
Head of Insights and Service Monitoring, Metropolitan Health
Head of Digital | South Africa, CHUBB
Managing Director, Allianz Nigeria
#CXFSAFRICA
Opening Remarks
What can the industry do to ensure positive and better customer experiences in the COVID era and the Post Covid World.
The challenge of keeping customers satisfied whilst maintaining and growing their business remains. Join this session find out to how Financial Services can elevate customer loyalty
How are Financial services integrating their advertising and customer experience strategies? • How can Finance services brands become more humanized and better understanding of customers' challenges?
How much data is being generated that is actually applicable to CX? How is technology allowing brands to optimize CX by leveraging data?
Technology has disrupted the Financial Services landscape, and the Covid-19 pandemic has hastened the process of digitisation. In this session you will learn some of the ways how technology is redefining the digital landscape of Financial Industry.
This session will address how It’s important to offer a personal touch that’s relevant and helpful.
Correlation between EX and long-term business value
How to get EX right?
Join industry leaders in this insightful discussion that looks at how banks are adapting to these changes, and what lies ahead for CX.
Virtual Happy Hour
#Interested in sponsoring?
Whether as keynote speaker or joining a panel, your solutions will be showcased in front of a highly targeted (and engaged!) group of actual decision makers.
Interaction you'll love! You control the conversation in this intimate setting with the senior level executives you want to advance your business.
Found someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with your prospects and peers make it easy to further business.
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