Digital Insurance Forum Africa


8th August 2024, The Maslow Hotel Sandton Johannesburg, South Africa

About Digital Insurance Forum Africa 2024

Digital Insurance Forum Africa 2024 Event Overview: The Digital Insurance Forum Africa 2024 aims to be a landmark event, emphasizing the future of digital transformation in the insurance sector, with a keen focus on the African market. This forum is crafted to spur innovation, exchange crucial insights, and delve into the technological advancements shaping the insurance industry. Highlighting digital innovation, marketing strategies, and customer experience improvements for insurance carriers, Insuretech, and brokers, the event promises senior-level professionals to access cutting-edge information and targeted networking opportunities. It maintains a perfect balance between vendors and insurance executives, creating unparalleled opportunities within the industry.

Key Themes: 

  • The Future of Digital Insurance in Africa
  • Overcoming Challenges in Digital Transformation
  • Innovative Insurance Products for the African Market
  • Leveraging Big Data and AI in Insurance
  • Regulatory Frameworks Supporting Digital Innovation
  • Emerging Technologies Shaping the Insurance Industry
  • Digital Customer Engagement Strategies
  • Cybersecurity in the Age of Digital Insurance
  • Fintech and Insurtech Collaborations
  • Building a Sustainable Digital Insurance Ecosystem in Africa

Connect with leading minds at DIF 2024

Connect with and learn from other leaders from the Insurance industry in Africa. This dingle day forum offers exciting presentations, interactive sessions, engaging networking activities, and exceptional content focused on latest cutting edge technology transforming Insurance industry in Africa and beyond. Join us to stay ahead in the rapidly evolving Insurance landscape.

#DIF2024

INSPIRED

Get inspired by the headlining speakers at DIF2024. These outstanding individuals will motivate, engage, enlighten, and inspire you towards greater excellence in digital transformation strategies across all verticals of insurance space.

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CHALLENGED

Listen to impactful and visionary keynote addresses from this group of C-suit speakers from African Insurance sector. These captivating presentations will educate, challenge, and leave a lasting impression, empowering you in no time at DIF2024

#DIF2024

TRANSFORMED

Explore ground-breaking ideas presented by the Digital Innovators and inspiring leaders of the evolving Insurance Industry. These thought-provoking presentations are designed to empower you in transforming your business and organization.

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Operators

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Decision Makers

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Industry Experts

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Solution Providers

speakers

#DIF2024 Speakers

Our Speakers

Ashley Singh
Francois Wirth
James N Ngigi
Kutlwano Ngwarat
Matthew Green
Shoaib Nathie
Sibusiso Mbingo
Steve Uma

speakers

Insurance Series Speakers

Previous Speakers

Achumile majja
Ademola Abidogun
Angela Mhlanga
Antonia Oakes
Bente Krogmann
Billy Odera
Bongani Khulu
Carole Karema Jeni (MIT, MBA)
Damola Aboaba
Darryl Grater
Daryl De Vos
Dave Ives
Deepesh Desai
Donald Dinnie
Doug Rix
Douglas Hoto
Dr Cobus Pienaar (Organisational Psychologist)
Dr. Nelson Madu
Dr. Nyamemba Patrick Tumbo EBS
Eric Niyongabo
Ewan wheeler
Fatima Allali
Gloria Zvaravanhu
Henry Mascot
Jared awando
Jonan Kisakye ACII ACSI
Kevin Joseph
Khwaṱhelani Tshikovhi
Konde bugingo
Linet Macharia
Lulu Rasebotsa
Malvern Chirume
Marjorie Ngwenya
Mark Berrington
Monique Hoffman
Moses Mukundi
Mugove Nyimo
Mustafa Sachak
Natalie Paida Jabangwe
Neil Beaumont
Nelson Matheus
Nelson Matheus
Newton Jazire
Nobuhle Nkosi
Nontuthuko Mhlungu
Prashant Singh
Rahab Kariuki
Renier Jansen Van Vuuren
Samuel Tayengwa
Sheila Kirika
Shoaib Nathie
Siyasanga Kashe
Steve​ UMA
Tavio Roxo
Tavona Biza
Terashni Pillay
Thabile Nyaba
Thokozile Mahlangu
Tiego Malibe
Travys Wilkins
Yomi Onifade

Become an Insider

Insurance Series Sponsors

RAFM Series Sponsors

schedule

#CXFSAFRICA

CXFS AFRICA AGENDA

When

December 22, 2023

Online Online

Opening Remarks

Opening Remarks

09:20 - 09:30 Online

Perspectives: Lessons From COVID-19: What it means for financial services overall

What can the industry do to ensure positive and better customer experiences in the COVID era and the Post Covid World.

09:30 - 10:30 Online

Keynote: Customer Loyalty: How it's shifting & how to adapt?

The challenge of keeping customers satisfied whilst maintaining and growing their business remains. Join this session find out to how Financial Services can elevate customer loyalty

10:30 - 11:15 Online

PERSPECTIVES: Putting the Customer at the Center of Your Marketing Strategy using Digital/Media

How are Financial services integrating their advertising and customer experience strategies? • How can Finance services brands become more humanized and better understanding of customers' challenges?

11:30 -12:00 Online

Keynote: CX Data & Analytic

How much data is being generated that is actually applicable to CX? How is technology allowing brands to optimize CX by leveraging data?

12:00 – 12:40 Online

Fireside Chat: How Digital Experiences in Financial Services Are Redefining the Industry.

Technology has disrupted the Financial Services landscape, and the Covid-19 pandemic has hastened the process of digitisation. In this session you will learn some of the ways how technology is redefining the digital landscape of Financial Industry.

13:00 – 13:30 Online

Keynote: Retaining the Human Touch to Offer Seamless Customer Journeys.

This session will address how It’s important to offer a personal touch that’s relevant and helpful.

13:30 – 14:15 Online

Keynote: Intersection of CX and EX

Correlation between EX and long-term business value
How to get EX right?

14:15 -15:00 Online

PERSPECTIVES: Rethinking Digital Transformation Strategy for CX in the Post Pandemic era.

Join industry leaders in this insightful discussion that looks at how banks are adapting to these changes, and what lies ahead for CX.

15:00 -16:00 Online

Closing Remarks

Virtual Happy Hour

16:00 - 16:15 online

Sponsorship

#Interested in sponsoring?

Sponsorship Options To Fit Your Needs

#DIF2024

Speaking Roles

Whether as keynote speaker or joining a panel, your solutions will be showcased in front of a highly targeted (and engaged!) group of actual decision makers.

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Roundtable Host

Interaction you'll love! You control the conversation in this intimate setting with the senior level executives you want to advance your business.

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Pre-Scheduled 1:1 Meetings

Found someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with your prospects and peers make it easy to further business.

What Our Past Attendees Are Saying

Kizito Makatiani CEO, Turnkey, Africa

Very good content, materials and speakers. It was quite an interactive event, well planned and executed

Munich Re Business Development Actuarial

Solid Networking Event, with Africa Specific topics Which is a needed event

Trevor Jengajenga CEO, Phoenix assurance

The African Insurance Forum provided a realistic perspective of the evolution, environment and future of the Insurance Landscape in Africa

Exhilda Lumbwe MD, Prima Reinsurances

I liked the diversity of speakers and topics, speaking about their own experiences which was more interesting and gave more insight than text book references

Sonja de Pattenden General Manager, Now Health Dubai

Event was well run. Speakers were all excellent and engaging. The mix of attendees was also good as we are expanding into Africa. This is one of the best conferences that I have been to in a while.

Our Sponsors